Custom order management system development
We build scalable, multilingual order management platforms that centralize sales, inventory, and fulfillment - reducing manual tasks, minimizing errors, and accelerating your entire order lifecycle.
Based on last 100+ reviews
Why your business needs an OMS solution:
A custom OMS streamlines your order flow, reduces errors, and gives your team full visibility - from quote to delivery.
Order handling is slow, fragmented, and error-prone
Without a central system, orders are processed manually across emails, spreadsheets, and disconnected tools.
This leads to delays, repeated data entry, and costly mistakes as teams scramble to track what's been ordered, shipped, or billed.
-
Centralized order dashboard
– Manage all quotes, orders, and updates from one place.
-
No double entry
– Sync customer, product, and order data across all systems automatically.
-
Smart validation
– Prevent common errors with built-in checks and business logic.
-
Auto-docs generation
– Create invoices, packing slips, and order confirmations instantly.
-
Custom workflows
– Tailor the order process to your internal rules and approval chains.
Teams and customers struggle to see what's going on
In manual or legacy setups, it's hard to know where an order stands.
Sales, logistics, and finance work with outdated info. Customers keep asking for updates.
Orders fall through the cracks - or arrive late without notice.
-
Live order tracking
– See every order's progress from quote to delivery.
-
Customer portal access
– Let clients check status, view documents, or reorder - on their own.
-
Inventory sync
– Avoid overselling with real-time stock levels and availability.
-
Status notifications
– Keep teams and clients informed automatically.
-
Order history
– Full records of every past transaction, easy to filter and export.
Growth is limited by disconnected systems
As order volume grows, manual coordination becomes unsustainable.
Your team spends more time fixing errors than fulfilling orders.
Systems like CRM, ERP, and shipping tools aren't talking to each other - causing delays, confusion, and poor customer experience.
-
Built-in integrations
– Connect with ERP, CRM, payment gateways, and logistics APIs.
-
Custom pricing logic
– Apply client-specific discounts, VAT, and bulk rules automatically.
-
Multi-user roles
– Set permissions by department, role, or location.
-
Performance dashboards
– Track order KPIs, fulfillment speed, and sales data in real time.
-
Modular design
– Scale the platform with new features as your business grows.
How AI can extend your OMS
Some features used to be too complex or costly to build.
With AI, they're now simple, scalable, and solve real business problems - fast.
-
Chat-based ordering
– Let users place or update orders via natural language
-
Smart product match
– Suggest best-fit products based on vague or partial input
-
Error detection
– Flag and explain issues in orders before they cause delays
-
Auto-generated help
– Create support docs and answers based on real usage
-
Intent prediction
– Guide users by predicting their next likely action
What does an OMS solution cost?
Each project is unique, and we tailor every solution to your specific business goals. Below are estimated price tiers to help you understand what to expect at different levels of complexity.
Standard OMS
A reliable foundation for growing B2B operations. Ideal for companies looking to digitize basic workflows quickly.
-
Support
- Initial deployment support
- Basic documentation and training
- 12-months post-launch support
-
Functionality
- Order creation and basic management
- Product catalog browsing
- Simple user roles
- Standard admin panel
-
Integrations
- Basic ERP or CRM sync
- Manual data import/export
-
Extended warranty
-
About 8200 kr / month – Includes VPS hosting, priority support, and recovery of fatal and logical errors (e.g., broken flows, miscalculations, system crashes).
-
Advanced OMS
A more powerful, integrated platform with advanced control and insights. Best suited for scaling businesses.
-
Support
- Onboarding and training sessions
- 12-months support + extended support option
-
Functionality
- Advanced order tracking
- Role-based dashboards
- Real-time stock updates
- Custom pricing rules
-
Integrations
- ERP and CRM systems
- Payment gateways (Stripe, PayPal)
- Email and notification tools
-
Extended warranty
-
About 16500 kr / month – Includes VPS hosting, priority support, and recovery of fatal, logical, and core system errors, as well as fixes for form behavior and layout issues.
-
AI-Powered OMS
A fully customized ecosystem for complex, multi-region B2B environments. Built for flexibility, automation, and scale.
-
Support
- Onboarding and training sessions
- 12-months support + extended support option
-
Functionality
- AI-assisted order placement
- Smart product matching
- Predictive exception handling
- Dynamic knowledge base
-
Integrations
- API links to logistics and finance systems
- Live supplier data feeds
- AI agent integration (OpenAI, custom LLMs)
-
Extended warranty
-
About 22000 kr / month – Full coverage including VPS hosting, priority support, all types of fatal, logical, core, form, and layout issues, plus vendor/API replacement if external integrations become unstable or deprecated.
-
What operations can I automate with an OMS solution?
From procurement and order management to analytics and localization - custom OMS platforms are built to streamline complex B2B workflows, reduce manual tasks, and keep your operations scalable and accurate.
AI-Powered functions
Enhance the system with intelligent automation and language-based interactions to reduce support load and improve usability.
Admin
Give administrators full control with insights, customization tools, and system-wide management capabilities.
Access control
Control how internal teams, clients, and partners access and interact with the system, securely and efficiently.
Order processing
Automate the entire order lifecycle from intake to delivery, ensuring speed, accuracy, and visibility at every step.
Product and inventory
Maintain accurate, real-time product and stock information to reduce errors, overselling, and manual updates.
On-time development within the fixed price:
Before development begins, we make you a clear offer with final costs and delivery terms. In the next step, we create a detailed brief or technical task, outlining the structure and functionality. This is documented and locked in the BIYRO system.
You’ll get a fully functional website with a full control panel and no vendor lock. We guarantee delivery within the agreed time - or we return your money.
Quick launch
Prompt start of work without long waiting - within 4 days.
Price and terms
We fix the price and approve the terms at the first project stage.
Implementation
Product readiness according to the goals - in 8-24 weeks.
Escrow deal
We work through BIYRO with all the necessary documents.
Answers to common questions:
Still unsure about something? Here are answers to the most frequently asked questions about our process, pricing, and platform.
Working with us
We use a quota system in the BIYRO project management platform. For each milestone, you're given a number of quotas - which can be used for free changes within the project. This allows flexibility without additional costs. You can request changes right after a milestone is completed.
We recommend working through the BIYRO project management system, which generates contracts and adds an extra layer of security. The project is divided into milestones with agreed payment and delivery terms. Payment steps can be 20%, 50%, or 100% of the total budget. Your funds are held in BIYRO and released only after your approval. If we miss deadlines or fail to deliver, you can request a refund directly.
That's not a problem. We'll prepare the technical assignment for you based on your project concept before we begin development.
During the guarantee period, we fix any bugs or issues caused by our development - free of charge. We also offer extended guarantee coverage as a paid monthly service. Pricing is agreed individually per project.
BIYRO is our project management platform for secure development deals. It automatically creates contracts, stores payments safely, and releases funds only after your confirmation. You'll receive an email invitation to the platform once your project is ready to begin.
We offer ongoing support packages tailored to your needs, including maintenance, updates, and feature enhancements. Our team ensures your portal remains up-to-date and continues to meet your business requirements.
Development questions
Yes, AI can enhance your OMS with features like smart product recommendations, automated error detection, and natural language order input. However, successful AI implementation depends on having clean, structured data and clearly defined use cases. We assess feasibility during the planning phase to ensure AI adds real value.
We offer data migration services to transfer your existing orders, customer records, and product catalogs into the new OMS. The approach - whether phased, parallel, or big bang - is chosen based on your current systems and business needs. Careful planning ensures continuity and data integrity.
Absolutely. We design the OMS to integrate with various systems like ERPs, CRMs, payment gateways, and logistics platforms. Integration depth depends on available APIs and system compatibility, which we evaluate during the discovery phase.
Yes, scalability is a core design principle. We build the OMS to handle increasing order volumes, users, and data. The architecture supports adding new features and integrations as your business evolves.
Security is paramount. We implement role-based access controls, data encryption, and regular security audits. Compliance with standards like GDPR is ensured, and we can accommodate additional security requirements as needed.
Yes, the OMS is built to align with your specific business processes. We collaborate with you to understand your workflows and tailor the system accordingly, ensuring it supports your operations effectively.
The OMS is designed with flexibility in mind. We can add or modify features post-launch as your business requirements change. Ongoing support and development services are available to facilitate these updates.
We provide comprehensive training sessions and user manuals tailored to your OMS. Our goal is to ensure your team is comfortable and proficient with the new system, minimizing disruption to your operations.
Customer testimonials:
Explore what our customers are saying about their experience working with us. Here are some of our latest reviews and testimonials.
Andrew, URB
Water well drilling
Latvia
Andrew from URB praised the collaboration and the final result, noting that all project stages were completed with attention to detail and responsiveness. The website was designed to accommodate multilingual needs and improve customer interaction.
Custom requests such as calculator logic, localized content, and graphic illustration were handled smoothly. The handover included a full test, admin panel training, and server deployment.
Final feedback was positive - all forms function correctly, the structure is clear, and the site meets business goals.
Aleksandr, Switch Electric OÜ
Electrotechnical industry
Estonia
Throughout the project, Aleksandr and the Switch Electric team remained highly collaborative, providing detailed feedback and participating in each planning and development phase. The client highlighted the importance of flexible data integration and multilingual UI.
The result is a stable, scalable B2B platform tailored to the needs of industrial and construction-focused buyers. 2410's proactive updates, interface clarity, and customizability were praised and confirmed the value of continued partnership.
Maksims, LV Systems SIA
E-commerce / web development
Latvia
Thanks for the updates, now the site feels clear and recognizable. The structure has become much more intuitive, and the backend is manageable.
We’ve successfully prepared the Excel files and can now proceed with product group imports. We appreciate the flexibility with the project stages and training provided.
Overall, we’re very satisfied with the cooperation and outcome.
Get an instant price offer with AI
Upload or describe your requirements, and get a project cost estimate in seconds - fast, accurate, and AI-driven.